We have adapted our procedures to suit both local authorities and World Health Organization’s guidelines.
Even if it will be hidden behind a mask, we will welcome you with our usual smile!
Dispensers with hydro alcoholic solution for hands disinfection are available in all common areas, in front of the elevators and inside the breakfast room.
During the day we often aerate and we also sanitize several times a day with particular attention to the surfaces of major contact.
We only use certified products, in accordance with the health authorities’ guidelines.
The lobby will be provided with protective Plexiglas .
In order to minimize the time of check-in procedures, you may choose our online check-in service.
Room keys will be sanitized every time.
In order to guarantee safety for everyone, our staff will wear personal safety devices such as facial shields, masks, and if necessary, gloves.
We did a specific training for all staff members and we monitor our staff members health periodically.
In addition to our usual cleaning standards, each room will undergo a special daily disinfection.
At departure, every room will be sanitized with specific detergents (hydrogen peroxide), to ensure a safe and sanitized space to the next guest.
We pay special attention to surfaces that are often in contact with the hands such as remote control, handles and switches, same care is given to the treatment of air conditioning filters.
This year if you wish, you can ask not to have the daily room cleaning during your stay. If requested, we will provide you a linen/sponge kit.
We have organized the service to ensure social distancing both from people and tables.
Some of our traditional buffet products, will be served directly at your table when requested.
At the entrance our staff will be ready to assist you and guide you to your table.