COVID-19 SAFETY PROCEDURES

As always, and even more so this year, we are ready to guarantee you a safe and secure stay.

We have adapted our procedures to suit both local authorities and World Health Organization’s guidelines.

Even if it will be hidden behind a mask, we will welcome you with our usual smile!

FOLLOWING SANITARY INDICATIONS IS A SIGN OF RESPECT
AND COMMITMENT TO THE SAFETY OF US ALL

You will be kindly requested to wear a mask both inside and inside the hotel except during the consumption of food and drink.
We will kindly ask to sanitize your hands as often as possible and always before accessing common areas.
Temperature will be measured both on arrival and during the stay when you access the common areas (lobby, breakfast room and bar area).
You will be kindly requested to practice social distancing (1,5 mt.), both from other guests who are not part of your group and from the hotel staff.
You will be kindly requested to avoid gatherings.
You will be kindly requested not to take the elevator with other guests who are not part of your group.

We kindly remind you that according to Italian provisions against the pandemic it is mandatory to:

Stay at home if your temperature rises above 37,5° or if you suffer from any other flu symptoms attributable to Covid-19.
Stay at home if you had contacts with people who tested positive for the virus during the 14 days prior to your stay.
Promptly declare any possible occurrence of symptoms attributable to Covid-19.
Immediately interrupt your stay if you are a person or you are staying with someone who is likely to test positive to Corona virus.

HYGIENE and DISINFECTION

Dispensers with hydro alcoholic solution for hands disinfection are available in all common areas, in front of the elevators and inside the breakfast room.
During the day we often aerate and we also sanitize several times a day with particular attention to the surfaces of major contact.
We only use certified products, in accordance with the health authorities’ guidelines.

RECEPTION

The lobby will be provided with protective Plexiglas .
In order to minimize the time of check-in procedures, you may choose our online check-in service.
Room keys will be sanitized every time.
In order to guarantee safety for everyone, our staff will wear personal safety devices such as facial shields, masks, and if necessary, gloves.

STAFF

We did a specific training for all staff members and we monitor our staff members health periodically.

ROOMS

In addition to our usual cleaning standards, each room will undergo a special daily disinfection.
At departure, every room will be sanitized with specific detergents (hydrogen peroxide), to ensure a safe and sanitized space to the next guest.
We pay special attention to surfaces that are often in contact with the hands such as remote control, handles and switches, same care is given to the treatment of air conditioning filters.

This year if you wish, you can ask not to have the daily room cleaning during your stay. If requested, we will provide you a linen/sponge kit.

BREAKFAST

We have organized the service to ensure social distancing both from people and tables.
Some of our traditional buffet products, will be served directly at your table when requested.
At the entrance our staff will be ready to assist you and guide you to your table.